Roland Hi Fi Camm Jet.
Whenever we get a series of indications of problems or headaches with a particular printer we do our best to find out whether these are coincidental or endemic. Its hard of course when we don't have the printer to test ourselves, but since we do our testing in Guatemala we understand that not every printer company is willing to send their equipment so far away.
So here is a series of readers' reports. In some cases we know the authors from previous correspondence (such as here). In other cases it seems that the writers are either allied with Roland or are otherwise upset that their favorite printer did not get top ratings. That is simply because out of 100 users, enough reported glitches that we unfurl the yellow flag.
Our goal is first to be fair to the end user, so he or she does not get stuck with an unreliable printer. We also feel that a review should be fair to the manufacturer as well (unless the company engages in systematic exaggerated claims in their woefully unrealistic ads). Roland is a reputable company and their ads have not yet triggered any complaints.
Here is a report from Roger, who we know via e-mail, so this is an actual report of a real situation. This is verbatim and not edited.
get so many mixed reviews of the Roland from end users. Some
love them and are upset that I don't praise them to the sky,
yet others have banding and find the color gamut limiting
in the pigmented inks.
Another story from another incoming e-mail:
"Are there any serious setbacks that you know of to the Roland machines. We also have an office in San Francisco that already has one and they told me about a time when they let it run over night only to find in the morning that it had run out of paper but continued to print."